Let’s find the right next step.

Contact the team

For account access, privacy requests, safety reports, moderation questions, gift purchases, or product feedback, email:

This is the confirmed support and privacy contact. The app does not publish a response-time commitment.

Useful details

• Use a clear subject such as “Account access” or “Privacy request”.
• Describe the steps that led to the issue and the device feature involved.
• For a safety concern, include the profile or post link if available.
• For an account deletion request, use the in-app deletion flow first when you can.

Safety and reports

Use Moodly’s report and block controls for content or profile concerns. For immediate danger, contact local emergency services. Child safety concerns can be sent directly to the address above.

Read the policies

Understand how account and community data is handled, and the rules for using Moodly.